I was a lone full-time caregiver of my precious Mom for two years. When she needed total care I brought her to live with me. I was told about Quality Hospice, but not fully understanding what it was all about, I thought Mom did not need it. Well, I was wrong. This service is the best thing I ever did for Mom. The nurse came three times a week, and more if needed. The Bath aide was here every Thursday right on time. Wound care specialist came as needed. Mom loved these folks. They were so gentle and loving. They always answered all my questions and gave me advice on nutrition and medicines. They brought any and all supplies I needed for her care. Quality Hospice does not mean “the end,” it means lots of good help for the patient and the caregiver. Give them a call if you need good help. They will be there for you.

An Awesome Team! They were so good to Mom and I. They talked “TO” us, not “AT” us and always made Mom feel special. She loved attention and they never forgot to Praise me for the care I gave Mom. They wouldn’t let me feel down when I had doubts about myself. Our team knew what they were doing and gave it their all – over and above. They even answered any and all questions about wound care. Great wound care nurse! She taught me more than I thought possible. My Mom was one special lady. It was hard sometimes but we enjoyed each other. I had sole total care of her for two years and 16 days. I. I would not change a day I had with her. Love her so much! Hospice is a great program. All the workers I met are very special. Love them all and thankful for them.

We didn’t get to use Hospice very long, just a few short weeks. When I called for help I received it immediately. Jackie was one of the first to come out and so was Adam from Social Services. Both were very helpful and very informative. We were assigned Gail as our regular RN and Pat as an aide.   These two women, as I understand it, are new to your program. Let me tell you, your Hospice was lucky to get these two women. They are jewels to your organization. Pat was here three days a week. It was hot because Mom was always cold, but Pat never complained. I felt as through she was part of the family and taking care of her own mother. Gail came once a week or whenever I called. It was late on a Friday night, I called and she came. Mom took a turn for the worse and she was here for us. We felt like we could handle everything after talking to her. Mom died early Sunday morning. I called Gail and she came over and handled everything for us. She stayed over for a while after the funeral home picked up Mom to talk and reassure us of everything that we had done. She talked to us as a member of the family. I don’t think there was anything else that anyone could have said or done for us than these two women did. We had the Chaplin come out twice. He was trying to set up visits with a neighboring church for us. I had requested this from him. Unfortunately Mom didn’t live that long, but he prayed with us and helped me get a few answers from Mom I didn’t know about her faith. This was very comforting to us. Even Tyler from Buckeye Home Medical was dear to us. He was so friendly and had a happy up-beat personality. It was helpful for us to have someone like him. I read the letter in our packet from Sue Sims “A Brighter Day.” The last stages of life that were mentioned: Grace, Strength, Hope and Comfort were all met thanks to all of your staff. There was just me, my husband and our daughter here to take care of Mom and I had just had shoulder surgery. If not for Hospice I don’t know what we would have done. So thank you so very much. Words can’t even express how much all of you meant to us, especially Pat and Gail. I will be praying for all of you.

Cannot say enough thanks to Gail Norrod. She answered her phone anytime, day or night, when I called. She even called me many times to see how Mom was doing. She stayed with us several hours at a time when needed. She was very professional and compassionate. Your are very fortunate to have Gail on your team. I recommended three patients to your company because of Gail and I knew they would be taken care of.

Words cannot describe our appreciation to the staff at Quality Hospice. They absolutely went out of their way to meet and exceed the needs of our family. They are angels here on earth, no doubt.

My husband’s nurse was Rhonda, and he loved her and trusted her. Our family was all impressed with her. She has a good caring heart. Can’t say enough good things about her. She was God sent. All Hospice that were part of his care, including the minister, were great. God Bless you all.

Mom was taking Chemo when she said “NO MORE.” Her Doctor dropped her and refused to give any more medication. The Doctor didn’t give us any direction as to where to look for help. I got lucky and found a phone number for Quality Hospice. I called and explained what we needed and what happened. Within a couple of hours the nurse was at my home and got mom the pain medicine she needed. I thank God I found your services. Mom was my life and needed help that I had no idea how to get for her. Thanks to Jackie (Mom’s nurse), Mom didn’t have to wait in pain for me to figure something out.

Quality pretty much took over from that moment and made Mom’s last days on earth comfortable and made my life a lot easier. I can’t express how grateful my family and I will forever be because of your love, care and concern.

Everyone with Hospice was very patient and kind about our questions and concerns. They eased our uncertainty every time we needed it and were never upset when we called or needed help.

They were a great help to us all and helped to make the days so much easier than they could have been. Our fears and worries were always helped with their compassion and patience in helping us understand what was happening. The experience was difficult but they made it so much easier for us all (patient and family too) because hospice was there. Their caring was genuine and it meant the world to us.

Thank you so much for being there for us.

Everyone with Hospice was very patient and kind about our questions and concerns. They eased our uncertainty every time we needed it and were never upset when we called or needed help.

They were a great help to us all and helped to make the days so much easier than they could have been. Our fears and worries were always helped with their compassion and patience in helping us understand what was happening. The experience was difficult but they made it so much easier for us all (patient and family too) because hospice was there. Their caring was genuine and it meant the world to us.

Thank you so much for being there for us.

My sister and I left the hospital and felt we could have brought Mom home sooner. I really felt like she should have been allowed to come home earlier. Hospice and the nurses were just awesome.

Ms. Sue was the best ever!!

Thank You all very much!

The nurse that came out to help us, (Gail) was so helpful and patient. It really was a relief to have her on the case. She always answered the phone when I called, no matter the day or time, and always got me an answer and/or came by the house. MaMaw had been in pain and very uncomfortable until Gail got the doctor to give her some pain medicine. MaMaw passed away at home and in peace because we had Gail and Quality Hospice Care.

The nurse that came out to help us, (Gail) was so helpful and patient. It really was a relief to have her on the case. She always answered the phone when I called, no matter the day or time, and always got me an answer and/or came by the house. MaMaw had been in pain and very uncomfortable until Gail got the doctor to give her some pain medicine. MaMaw passed away at home and in peace because we had Gail and Quality Hospice Care.

Rhonda, Jackie, Brenda, Sue, Kristy, and Jess were always helpful in anything we needed. My mother loved them dearly. They took great care of her and she didn’t want for anything. They all treated her as if she were their own mother. I WOULD Recommend Quality Hospice to anyone. If they treat all their patients like they did my mother, a lot of people would keep their family at home instead of a nursing home. I LOVE THOSE GIRLS LIKE FAMILY!! GREAT PEOPLE

Hospice was really great to us and my daddy in our time of need. Cathy Crouch went above and beyond at all times. We called on her day and night and even on the weekends. She always kept us informed of what was going on and what to expect. Even now, three and a half months later, she still keeps in touch to make sure we are all doing ok. Cathy treated my dad just like he was her family and Daddy talked very highly of her to anyone that came to visit. Cathy became more than just a nurse, she became family!

I often think, “How will I leave this earth and move to Eternity?” One thing is for sure, we will live an eternity. My Mother was always positive about her new life and Eternity; to be with those loved ones that have already gone. Except when you are told the words, “There is nothing else the medical doctors or medical arena can do to help you”!

I will never forget the heaviness and the pain that was in our hearts. Quality Hospice Care had just started in Jamestown. I am a nurse by profession, but, this is my Mother. I was totally worthless as to being in control and making correct decisions.

I will never forget Sue Sims coming to my house. She knelt down and made eye contact with my Mother and asked her about Hospice. Sue told her they would be there to help her be comfortable at home.

The staff were all so kind and compassionate, but very efficient in providing the needs my Mother had. I did call them very late one night and Sue and Jackie both came to help me. They were very supportive. They provided literature as well, which my nieces and I read, and could see the changes every day.

Through the very worst time in my life, I got to lay in bed and be with my Mother, read to her, laugh with her, and have my family and friends come eat with us. Church family would come and be with her. My Mother loved my two dogs and her grandchildren. She was our wonderful Granny Alvie.

How do I want to move to Eternity? At home! with wonderful, loving people caring for me.

God Bless Each of You.

At 47, I never dreamed I would become a widow. My husband was diagnosed with non-Hodgkin lymphoma. When all his treatment options were exhausted, His oncologist suggested meeting with hospice to set up care at home, where he could be peaceful at home with friends and family. He set us up with a meeting to go over all the options that were available to us, but William already had his mind made up. He had been sick for a while and had to have home health care, the wound care being more than the family could do on our own. So we were already familiar with having nurses in our home. And he loved his nurses. William told his doctor that day, that, there was no decision to be made. Quality Hospice Care would be just as professional as the others. They made an initial visit and explained things to us in detail, what to expect, and how we would react. It was just all becoming oh too real. But… those were the most tender and caring nurses that I have ever had the honor of getting to know. They took excellent care of my husband, and also comforted us, his family, thru the most difficult task we had ever had to face. Those ladies were called all hours of the day and night, and never one time did they turn us down, or ask if it could wait till morning.

When choosing hospice, you know time is generally not expected to be long, and as for me and our family, we didn’t just make a good and wise decision, we made the ONLY one! The one that was a total “fit” for our family.

Dedicated, hard working, caring… and the list could go on forever. But doesn’t your family deserve the very best? Quality Hospice Care was perfect for us. My husband may have had to leave this life here… but thanks to the care he received from quality nurses, he left here with the utmost dignity!! Thank you, from our family to yours!